Lost and Stolen Pets in Australia

Lost and Stolen Pets: Your Legal Rights and Steps to Take in Australia

Key Takeaways

  • Losing a pet in Australia can be distressing, but prompt action significantly increases your chances of recovery.
  • The legal distinction between a lost and stolen pet determines how authorities, councils, and police respond—and what steps you must take.
  • Proof of ownership is critical: ensure your pet is microchipped, registered, and documented with up-to-date records.
  • Every Australian state and territory has unique laws regarding lost and stolen pets, council responsibilities, and owner rights.
  • Immediate reporting to councils, microchip registries, local vets, and, in cases of theft, the police, is essential.
  • There are legal and practical steps you can take to recover your pet and resolve disputes if someone else claims your animal.
  • Learn from real-life case studies, understand the role of local councils and the police, and access expert guidance on protecting your pet.

Introduction

Owning a pet is a cherished part of life for millions of Australians. Yet, few experiences are as distressing as the sudden disappearance of a beloved companion. Whether a pet has simply wandered away or is suspected to have been stolen, the uncertainty can be overwhelming. In these critical moments, knowing your legal rights and practical responsibilities is not only reassuring but essential for maximising your chances of being reunited with your pet.

Australia’s approach to lost and stolen pets is shaped by a combination of national, state, and local council laws. This multi-layered system governs everything from microchipping and registration requirements to how disputes over pet ownership are resolved. For pet owners, understanding these laws—and knowing exactly what steps to take when a pet goes missing—can make all the difference.

In this comprehensive guide, you will find up-to-date legal information, step-by-step actions, and expert advice to help you navigate this challenging situation. We will explore the distinctions between lost and stolen pets under Australian law, your obligations as an owner, what authorities can and cannot do, and how to ensure your pet’s safe return. Drawing on real Australian case studies, commentary from legal and animal welfare experts, and recent legislative changes, this article aims to empower you with the knowledge and resources you need—no matter where you live in Australia.

Whether you’re a dog owner in suburban Melbourne, a cat lover in regional Queensland, or a professional working in animal welfare, this article will give you the tools and legal know-how to protect your pets and respond confidently if the unthinkable occurs.


Understanding Pet Ownership in Australian Law

What Makes a Pet “Legally Yours”?

Legally, pet ownership in Australia is defined by more than affection or routine care. While we often think of pets as family members, the law treats them as property, governed by rules of possession and title. Ownership is generally established by:

  • Purchase or adoption records from a breeder, rescue group, or shelter
  • Microchip registration details listing you as the “primary contact” or “registered owner”
  • Local council pet registration in your name, renewed annually or as required by law
  • Veterinary records, including vaccination and treatment history naming you as the pet’s owner

Tip: Always keep a copy of your pet’s adoption, purchase, microchip, and registration paperwork. Take clear, dated photos of your pet—unique markings or features can help establish identification and support your ownership claim in a dispute.

Quote from an Expert:

“Pet ownership disputes can be emotionally charged. Clear documentation—microchip, council registration, and purchase records—makes all the difference if the matter ever ends up before a court.”
David McCulloch, Principal Solicitor, Animal Law Institute Australia (source)

The Role of Microchipping and Registration

Microchipping is compulsory in most Australian states and territories, with strict penalties for non-compliance. A microchip, inserted under your pet’s skin, provides a permanent link to your contact details stored in an approved registry. If a lost or stolen pet is found, scanning the microchip allows authorities, vets, and shelters to contact you quickly.

Registration with your local council is also a legal requirement, providing further proof of ownership and ensuring your animal is traceable. Failing to register your pet can result in fines, and, more importantly, may complicate your ability to reclaim your pet if lost or involved in a custody dispute.

Table: Microchipping and Registration Requirements Across Australia

State/Territory Microchipping Required Council Registration Required Age Requirement for Microchipping
NSW Yes Yes By 12 weeks or before sale/adoption
VIC Yes Yes By 12 weeks
QLD Yes Yes By 12 weeks
WA Yes Yes By 3 months
SA Yes Yes By 3 months
TAS Yes Yes By 6 months
NT No (recommended) Yes (some councils) -
ACT Yes Yes By 12 weeks

Source: RSPCA Australia

Proof of Ownership: Documentation and Evidence

Your proof of ownership is the cornerstone of your legal rights if your pet is lost or stolen. The most persuasive evidence includes:

  • Microchip registry listing your name and up-to-date contact details
  • Current council pet registration certificate
  • Original purchase/adoption agreement or receipt
  • Recent veterinary bills with your name and pet’s microchip number
  • Dated photos showing you with your pet
  • Witness statements from neighbours, friends, or family who can attest to your ownership

Keeping this documentation current and accessible is one of the most important steps you can take to protect your legal interests as a pet owner.


Lost vs. Stolen: The Legal Distinction

Defining Lost and Stolen Pets in Australian Law

The difference between a lost pet and a stolen pet may seem straightforward, but under Australian law, the distinction is crucial for both the authorities' response and your rights as an owner.

  • Lost Pet: A pet is considered lost when it has gone missing without any evidence of theft or foul play. This typically covers pets that have escaped from the property, wandered off during a walk, or become disoriented and cannot find their way home.
  • Stolen Pet: If you have evidence or a reasonable suspicion that someone has intentionally taken your animal without your consent, your pet is classified as stolen. This is treated as a criminal matter—specifically, a form of theft or larceny—and is governed by both state and federal criminal laws.

This legal distinction determines which authorities you should notify, how your case will be investigated, and what legal remedies are available.

Key Point:
If there is any evidence (e.g., security footage, witness statements, suspicious activity) suggesting your pet has been deliberately taken, you should report the matter to the police immediately in addition to contacting your local council and microchip registry.

Why This Distinction Matters for Owners and Authorities

  • Lost Pet Cases:
    Local councils and animal shelters are the main authorities involved. Lost pets are typically impounded by council animal management teams and held for a legally mandated period before being rehomed or euthanized (depending on state law). Your rights as an owner, including reclaiming your pet, are protected for this period—provided you can prove ownership.
  • Stolen Pet Cases:
    The case shifts into the criminal justice system. Police may investigate the theft, take statements, and review evidence such as CCTV footage or eyewitness reports. In some cases, pets have been recovered following criminal investigations, especially where the animal’s microchip provides undeniable proof of ownership.
  • Insurance Implications:
    Some pet insurance policies distinguish between loss and theft. The way your claim is processed—and your eligibility for compensation—may depend on this classification.

Expert Insight:

“Too often, people delay reporting their suspicions when a pet goes missing. If there’s any indication of theft, contact the police promptly—early action makes a real difference.”
Inspector Mick Dwyer, NSW Police Force (NSW Police Community News)

Tip:
Always keep records of your pet’s microchip, registration, and distinguishing features, and maintain a recent photo. If your pet is lost or stolen, these will be critical in both council and police investigations.


Certainly. I will proceed with the next several main sections, following your preferred formatting—one divider line at the end of each main section only. This next installment will cover:

  • Immediate Steps if Your Pet Goes Missing

  • When Theft is Suspected: Your Rights and Actions

  • Navigating Australian Laws and Regulations

All sections will be fact-based, readable, and tailored for Australian pet owners.


Immediate Steps if Your Pet Goes Missing

Checklist: What To Do in the First 24 Hours

Losing a pet can be overwhelming, but quick and coordinated action is your best ally. Here’s a step-by-step checklist for the first critical 24 hours:

  1. Search Your Property Thoroughly: Check hiding spots, sheds, garages, and under vehicles. Cats, in particular, can become trapped in small spaces.

  2. Alert Family, Neighbours, and Friends: The more eyes looking, the better. Share a clear, recent photo and your contact details.

  3. Walk the Local Area: Call your pet’s name, bring treats or favourite toys, and leave familiar scents (such as bedding) near your home.

  4. Prepare a Lost Pet Notice: Include a photo, description (breed, colour, distinguishing marks), and contact information. Distribute in your neighbourhood and on community noticeboards.

  5. Check With Local Vets and Animal Shelters: Animals found by the public are often taken to nearby clinics or pounds.

  6. Notify Your Microchip Registry: Update your contact information and mark your pet as missing. Registries include Central Animal Records and Australasian Animal Registry.

  7. Contact Your Local Council: Councils manage pounds and often keep a database of found pets.

  8. Use Online Lost Pet Networks: Post to Facebook groups, local lost pet pages, and dedicated sites such as Lost Pet Finders.

Tip:
Remain calm and organised—document your actions, keep a timeline, and save correspondence in case you need to demonstrate your diligence later.

Notifying Local Councils and Pounds

Every council in Australia operates a pound or has an arrangement with animal shelters. If your pet is picked up, they are legally required to scan for a microchip and attempt to contact the registered owner.

Important Points:

  • Each state has a statutory holding period (typically 3-7 days), after which pets may be rehomed or, in rare cases, euthanized.

  • Prompt notification is essential. Provide a microchip number, photo, and contact details.

Contacting Vets, Shelters, and Microchip Registries

Veterinarians and shelters are trained to handle found animals and check for identification. Microchip registries maintain up-to-date owner details—if your information is not current, it can slow the return process.

  • Update your phone, address, and emergency contacts with the registry.

  • Notify all local clinics and shelters. Visit in person if possible, as descriptions over the phone can be misinterpreted.

Using Social Media and Online Lost Pet Networks

Social media has become a powerful tool for finding lost pets. Share widely—local Facebook community groups, council pages, and lost pet networks can greatly increase visibility.

“Our Facebook post was shared over 400 times, and within two days our missing dog was found by a neighbour. The online community can make a real difference.”
Jessica F., pet owner, Brisbane


When Theft is Suspected: Your Rights and Actions

Reporting a Stolen Pet to Police: What You Need to Know

If you suspect your pet has been stolen, it’s important to act swiftly:

  • File a Police Report: Provide evidence of ownership (microchip, photos, registration), the circumstances of the disappearance, and any supporting evidence (CCTV, eyewitnesses).
  • Request a Case Number: This is crucial for follow-up and, in some cases, for insurance claims.
  • Inform Your Local Council and Microchip Registry: They can flag your pet as “stolen” in their system.

Police may investigate pet theft under property crime legislation. In most Australian states, theft of a pet is punishable under general larceny or property theft laws. For example, under Section 117 of the Crimes Act 1900 (NSW), theft can carry significant penalties (NSW Legislation).

How Stolen Pet Cases Are Investigated in Australia

  • Police Investigation: Officers may request CCTV footage from your home or local businesses, interview witnesses, and follow leads.
  • Role of Social Media: Sharing images and details can help generate tips—many stolen pets have been recovered through public vigilance.
  • Engaging Animal Welfare Organisations: Groups like the RSPCA or Animal Welfare League may offer support, advice, and additional publicity.

The Role of Security Cameras, Witnesses, and Public Appeals

Evidence is key in proving theft. Home security systems, dashcams, or even neighbour’s cameras can provide leads. Witnesses (including postal workers or delivery drivers) may have seen suspicious activity.

Practical Advice:

  • Collect any relevant footage and save it securely.
  • Document the timeline and all actions taken.
  • Consider offering a reward, but do so with caution and follow police advice to avoid scams.

Tips for Recovering Evidence and Building Your Case

  • Maintain a detailed log: Record dates, times, and all contacts with authorities or potential witnesses.
  • Secure Evidence: Save copies of any social media messages, threats, or suspicious communications.
  • Seek Legal Advice: If you encounter a dispute or if someone is claiming your pet as theirs, professional guidance is invaluable.

Navigating Australian Laws and Regulations

Overview: National, State, and Council Laws on Lost & Stolen Pets

Australia’s legislative landscape is multi-layered. While the concept of pet ownership and theft is broadly similar across the country, each state and territory implements its own Animal Management and Companion Animal Acts.

  • Federal Law: There is no specific national legislation on pet theft; it is governed by state criminal codes.
  • State Laws: These cover registration, microchipping, animal welfare, and lost/stolen pet processes.
  • Council Bylaws: Local government is responsible for pounds, holding periods, and the management of found animals.

State-by-State Differences: Notable Legal Variations

State/Territory Holding Period (Lost Pets) Mandatory Microchipping Pet Theft Legislation
NSW 7 days Yes Crimes Act 1900 – Larceny/Theft
VIC 8 days Yes Crimes Act 1958 – Theft
QLD 3 days Yes Criminal Code 1899 – Stealing
WA 7 days Yes Criminal Code Act 1913 – Stealing
SA 3 days Yes Criminal Law Consolidation Act 1935 – Theft
TAS 5 days Yes Criminal Code Act 1924 – Stealing
NT 3 days (varies) No (recommended) Criminal Code Act 1983 – Stealing
ACT 7 days Yes Crimes Act 1900 – Larceny/Theft

Note: Holding periods and requirements may vary by council within each state.

New South Wales (NSW)

  • Governed by the Companion Animals Act 1998 (link)
  • Microchipping and registration are compulsory.
  • Lost pets must be held at the pound for at least 7 days.

Victoria (VIC)

  • Covered by the Domestic Animals Act 1994 (link)
  • Lost pets held for 8 days before rehoming.
  • Strong requirements for owner notification and records.

Queensland (QLD)

  • Under the Animal Management (Cats and Dogs) Act 2008 (link)
  • 3-day minimum holding period, microchipping compulsory.

Western Australia (WA)

  • Governed by the Dog Act 1976 and Cat Act 2011
  • Seven-day holding period, mandatory microchipping.

South Australia (SA)

  • Regulated by the Dog and Cat Management Act 1995
  • Microchipping required, three-day holding period.

Tasmania (TAS)

  • The Dog Control Act 2000 and Cat Management Act 2009 set out requirements.
  • Holding periods of 5 days; compulsory microchipping.

Northern Territory (NT)

  • Varies by council, microchipping recommended but not mandatory.
  • Criminal Code Act applies to pet theft.

Australian Capital Territory (ACT)

  • Under the Domestic Animals Act 2000.
  • Seven-day pound holding, mandatory microchipping.

Tip:
Always check with your local council for the latest details, as some procedures and fees can differ even within a state.


The Microchip Advantage: Tracking, Proof, and Legal Protection

What Microchip Laws Require in Each State

Microchipping is a cornerstone of responsible pet ownership and is legally required in most Australian states and territories. This tiny device, inserted under the skin, carries a unique identification number that is recorded in an authorised registry along with your contact details.

  • New South Wales, Victoria, Queensland, Western Australia, South Australia, Tasmania, and ACT:
    Microchipping is mandatory for both cats and dogs. Owners must ensure that their pet is microchipped by a certain age—usually between 8 and 12 weeks, or before change of ownership.
  • Northern Territory:
    Microchipping is highly recommended but not always legally enforced; however, some councils may have their own requirements.

Legal Consequences:
Failure to microchip your pet where required can result in significant fines. Additionally, unmicrochipped animals may be harder to reclaim from pounds or shelters and are more vulnerable to being rehomed.

How Microchips Help Prove Ownership and Aid Recovery

  • Proof of Ownership:
    The microchip registry entry acts as legal evidence of your claim. In disputes—whether with another person or in a court setting—a registered microchip is a powerful tool.
  • Recovery:
    Lost or stolen pets that are found by authorities, shelters, or vets are routinely scanned for microchips. If your details are up to date, you will be contacted directly and swiftly.

“Microchipping is the best way to link you to your pet for life. We see many success stories where lost pets are reunited with families—even years after disappearing—because of a microchip.”
Dr. Liz Walden, CEO, Pet Insurance Australia (source)

How to Update Your Pet’s Microchip Details

  • Contact your registry (e.g., Central Animal Records, Australasian Animal Registry).
  • Provide proof of identity and ownership.
  • Update address, phone numbers, and emergency contacts.
  • Confirm changes have been processed—ask for a confirmation email or printout.

Tip:
Always update microchip details if you move house, change phone numbers, or transfer ownership. Out-of-date records are a common reason lost pets are not reunited with their families.


Local Councils: Their Role and Your Responsibilities

Council Pound Procedures: What Happens to Lost Pets

When a pet is found and taken to a pound or shelter, the following process usually applies:

  • The animal is scanned for a microchip and checked for ID tags.
  • The council attempts to contact the registered owner.
  • The pet is held for the state-mandated period (typically 3–8 days).
  • If not claimed, the animal may be rehomed, transferred to a rescue organisation, or, in rare cases, euthanised.

How Councils Notify Owners and Manage Unclaimed Animals

  • Owners are contacted by phone, email, or letter based on the details provided in the microchip registry and council records.
  • Councils are required to keep records of attempts to contact owners.
  • After the holding period, unclaimed pets are assessed for health and temperament to determine suitable outcomes.

Important:
Claiming your pet may require proof of ownership (microchip certificate, council registration, vet records) and payment of impound or release fees.

Fees, Holding Periods, and Disputes

  • Fees:
    Owners are generally charged for boarding, veterinary treatment, or registration if not already current. These fees can range from $50 to several hundred dollars, depending on the length of stay and services provided.
  • Holding Periods:
    The mandatory holding period ensures that owners have a fair chance to reclaim lost animals. After this, legal ownership can transfer to a new adopter.
  • Disputes:
    In cases of contested ownership, councils may require additional documentation, and, if unresolved, matters may be referred to a tribunal or court.

“Councils want to return pets to their owners but rely on accurate records. Keep your details current and respond promptly to any notification of a found pet.”
Local Government NSW Spokesperson (LGNSW)


What Happens if Someone Else Claims Your Pet?

Disputes Over Ownership: How They’re Resolved

It’s not uncommon for ownership disputes to arise, especially if a lost pet has been cared for by another individual before being found or if a stolen pet is recovered.

  • Councils and shelters rely on microchip and registration records, supported by other documentation (e.g., purchase receipts, vet bills).
  • Where records conflict or are missing, evidence such as dated photos, witness statements, and testimony from neighbours or veterinarians may be considered.

Evidence You Need in a Pet Custody Dispute

  • Current microchip registry details in your name
  • Council registration certificate
  • Adoption or purchase paperwork
  • Recent veterinary records and photos
  • Witness statements

Legal Process:
If agreement cannot be reached, disputes may be escalated to a local tribunal (such as the NSW Civil and Administrative Tribunal) or, in rare cases, to a court. Legal ownership is determined based on the balance of probabilities and strength of evidence.

Mediation, Court Cases, and Recent Examples

  • Mediation:
    Many councils or community legal centres offer mediation services to resolve disputes without going to court.
  • Court Cases:
    In rare but high-profile disputes, courts have considered extensive evidence—including social media records and detailed pet histories—to determine rightful ownership.
  • Recent Example:
    In 2022, a Victorian tribunal case resolved a dispute when a microchip registry was not updated after rehoming; the original owner’s evidence prevailed due to clear records and vet testimony.

“Courts look at the evidence—not just who loves the pet more. Accurate, up-to-date documentation is the foundation of legal ownership.”
Animal Law Institute Australia (source)


Practical Prevention: How to Reduce the Risk of Losing a Pet

Secure Fencing, Leash Laws, and Responsible Pet Ownership

Prevention is always better than cure—simple measures can dramatically lower the risk of losing your pet or becoming a victim of pet theft.

  • Secure Your Home:
    Regularly check fences, gates, and screens for gaps or weaknesses. Cats can squeeze through surprisingly small openings, while dogs may dig or jump.
  • Obey Leash Laws:
    In public, dogs must be on a lead unless in a designated off-leash area. Many councils fine owners whose dogs are found roaming or off-lead.
  • Supervise Outdoor Time:
    Especially at night or in areas with high wildlife activity. Some breeds have strong prey drives or wanderlust.

ID Tags, GPS Collars, and Home Security

  • ID Tags:
    A simple engraved tag on your pet’s collar with your phone number can be the fastest route home.
  • GPS Collars:
    Consider a GPS tracker for pets prone to roaming—some modern collars allow real-time location tracking via a smartphone app.
  • Home Security:
    Install motion-activated cameras and sensor lights. Not only do they deter theft, but they can also provide evidence if your pet is taken.

Table: Comparison of Common Pet Security Measures

Measure Benefits Considerations
ID Tag Quick identification, low cost Can fall off, info must be current
Microchip Permanent, legal proof of ownership Requires scanner, info must be updated
GPS Collar Real-time location, mobile alerts Battery needs charging, higher cost
Fencing Improvements Stops escape and theft Initial installation cost
Security Cameras Deter thieves, gather evidence Privacy and data security

Educating Children and Neighbours

  • Teach children about closing gates and not letting pets roam unsupervised.
  • Speak with neighbours about your pet’s habits and ask them to alert you if they see unusual activity.

“Prevention is a community effort. Informed neighbours and vigilant pet owners are the first line of defence against loss or theft.”
RSPCA Australia (source)


Case Studies: Real Stories from Australian Pet Owners

Lost Pet Success Stories

  • Case 1:
    In Sydney, a microchipped cat was reunited with its family after three years when a vet scanned it during a routine check for a new adopter. Up-to-date microchip records ensured the rightful owner was found.
  • Case 2:
    A dog lost in regional Queensland was located using a GPS tracker; the owner followed the signal to a neighbour’s shed, where the dog was trapped.

Stolen Pet Recovery—What Worked and What Didn’t

  • Case 1:
    In Melbourne, a family’s CCTV captured the theft of their French Bulldog. Sharing the footage online led to tip-offs, and police located the pet within days.
  • Case 2:
    In contrast, another pet theft went unresolved after owners had no microchip and limited evidence—emphasising the importance of proactive preparation.

Lessons from Disputes Over Ownership

  • Case 1:
    Two families claimed the same rescued dog in Adelaide. The tribunal awarded ownership to the person listed in the microchip registry, backed by vet bills and dated photos.
  • Case 2:
    In Perth, a dispute over a found cat ended in mediation after both parties provided partial documentation. The original owner’s proof of purchase and detailed vaccination history prevailed.

Key Lessons:

  • Keep records updated.
  • Act quickly and document every step if your pet goes missing.
  • Don’t underestimate the power of community and social media in both recovery and dispute resolution.

Expert Commentary & Legal Support Resources

Quotes from Australian Legal Experts, RSPCA, and Pet Industry Professionals

  • “The combination of microchipping, council registration, and community awareness has transformed lost pet recovery rates in Australia over the last decade.”
    Dr. Andrew Byrne, RSPCA Australia
  • “Most pet disputes are preventable. Accurate records and rapid action are the keys to success, both legally and practically.”
    Lisa Taylor, Animal Law Institute Australia

Where to Get Free or Low-Cost Legal Advice

  • Animal Law Institute Australia:
    https://www.animallaw.org.au/ – Free and low-cost legal services for animal law matters.
  • State Legal Aid:
    Many state and territory Legal Aid services offer advice for civil matters, including property disputes that can cover pet custody.
  • Community Legal Centres:
    Found in most metropolitan and regional areas—offer confidential advice for disputes, mediation, and more.

National and State Support Hotlines

Resource Description Website/Contact
RSPCA Australia Welfare advice, lost pets rspca.org.au
Lost Pet Finders Online lost pet registry lostpetfinders.com.au
Central Animal Records Microchip registry support car.com.au
Australasian Animal Registry Microchip registry support aar.org.au

Tip:
Don’t hesitate to reach out to multiple resources. Often, local social media groups and online lost pet networks are the fastest way to spread the word.


Frequently Asked Questions (FAQ)

Q: What should I do immediately if I think my pet has been stolen, not lost?
A: Contact your local police, file a formal report, notify your council and microchip registry, and gather any available evidence (CCTV, witnesses, social media tips).

Q: How long do councils keep lost pets before rehoming them?
A: Holding periods vary by state and council, typically 3–8 days. Always check with your specific local council for current policies.

Q: Can I get my pet back if someone else claims it?
A: Yes, if you have proof of ownership (microchip, registration, vet records). If a dispute arises, it may need to be resolved through mediation or a tribunal.

Q: What happens if my pet is not microchipped or registered?
A: Recovery is much harder, and you may face fines. Unmicrochipped pets may be rehomed after the holding period if ownership can’t be established.

Q: Are there any insurance policies that cover pet theft?
A: Some pet insurance policies include theft as a covered event—read your policy details or speak with your insurer for clarification.

Q: Where can I get legal help if I’m in a dispute about my pet?
A: Contact the Animal Law Institute, your state’s Legal Aid, or a community legal centre for advice and support.



Disclaimer:

The information provided in this article is for general informational and educational purposes only and is not intended to substitute professional veterinary, behavioural, nutritional, or legal advice. While every effort is made to ensure accuracy, PetCareShed does not guarantee the completeness or reliability of the content. Always consult with a qualified veterinarian, certified dog trainer, or local authority before making decisions that could affect your pet’s health, behaviour, or safety. Product recommendations are based on general suitability and should be evaluated according to your pet’s individual needs.

PetCareShed does not accept liability for any injury, loss, or damage incurred by use of or reliance on the information provided in this guide.

About the author

Written by Ethen Intisar, the co-founder of PetCareShed, an Australian pet supplies store known for its thoughtful, research-backed products and content.

Ethen shares practical, research-backed insights to help pet owners make informed care decisions—supported by expert input from vets and trainers.

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